Technical support for mission-critical quantum security

Structured technical support services to keep your quantum-secure infrastructure running reliably.

Request Technical Support Access

Keeping your quantum-secure network running

Deploying QKD infrastructures requires the same operational reliability expected from carrier-grade network systems. Luxquanta provides technical support for deployed QKD systems operating in production and mission-critical environments.

 

Our technical experts assist customers with system operation, troubleshooting, hardware updates, and operational guidance, helping maintain stable, secure, and high-performing deployments.

 

Whether your deployment supports telecom infrastructure, government networks, data centers, or critical enterprise environments, our goal is to ensure your quantum-secure infrastructure performs reliably over time.

Support options designed for operational environments

Luxquanta currently offers two support levels depending on your operational requirements.

Business Hours Support (8×5)

Designed for organizations operating within standard business hours.

 

Includes:

 

  • Technical support during business hours
  • Troubleshooting and diagnostic support
  • Guidance on updates and maintenance
  • Operational and configuration support
Continuous Support (24×7)

Designed for mission-critical environments where network availability must be maintained at all times.

 

Includes all Business Hours Support services plus:

 

  • 24×7 technical support
  • Priority incident handling
  • Troubleshooting and diagnostics assistance
  • Support for urgent operational issues

Technical Support Portal

Request access to the Technical Support Portal

If you are a Luxquanta customer or an authorized partner, you can request credentials using the button below.

 

Once your request has been reviewed and validated by our team, access instructions will be provided.

Request Technical Support Access