Technical support for mission-critical quantum security

Structured technical support services to keep your quantum-secure infrastructure running reliably.

Request Technical Support Access

Keeping your quantum-secure network running

Deploying QKD infrastructures requires the same operational reliability expected from carrier-grade network systems. Luxquanta provides technical support for deployed QKD systems operating in production and mission-critical environments.

 

Our technical experts assist customers with system operation, troubleshooting, hardware updates, and operational guidance, helping maintain stable, secure, and high-performing deployments.

 

Whether your deployment supports telecom infrastructure, government networks, data centers, or critical enterprise environments, our goal is to ensure your quantum-secure infrastructure performs reliably over time.

Support options designed for operational environments

Luxquanta currently offers two support levels depending on your operational requirements.

Business Hours Support (8×5)

Designed for organizations operating within standard business hours.

 

Includes:

 

  • Technical support during business hours
  • Troubleshooting and diagnostic support
  • Guidance on updates and maintenance
  • Operational and configuration support
Continuous Support (24×7)

Designed for mission-critical environments where network availability must be maintained at all times.

 

Includes all Business Hours Support services plus:

 

  • 24×7 technical support
  • Priority incident handling
  • Troubleshooting and diagnostics assistance
  • Support for urgent operational issues

Technical Support Portal

Request access to the Technical Support Portal

Request Technical Support Access